Welcome to the Information Website for the Merchants’ Choice Payment Solutions Settlement.

If you contracted to receive payment processing services with Merchants’ Choice Payment Solutions or Woodforest Bank, you may qualify for benefits from this class action settlement.

A Settlement has been proposed to end a class action lawsuit brought against Merchants’ Choice Payment Solutions (“Merchants’ Choice”), Woodforest National Bank (“Woodforest”), and Paysafe Payment Processing Solutions, LLC (“Paysafe”) (collectively “Defendants”). The lawsuit, referred to as Al’s Pals Pet Care, LLC, et al. v. Woodforest National Bank, N.A., et al., Case No. 4:17-CV-3852 (S.D. Tex.), alleges that Defendants caused merchants to unknowingly enroll in their payment processing services and assessed unauthorized charges. Defendants deny these allegations but have entered into this Settlement to avoid the expense and uncertainty of litigation.

Under the Settlement, if approved by the Court, Defendants will pay $15 million into a fund to be distributed to customers who contracted with or through Merchants’ Choice for payment processing services from December 22, 2013, through September 18, 2018. Defendants have also agreed to amend their account terms and conditions and review and change their sales practices as part of the Settlement.

Current Customers are eligible to receive a cash payment. If you are a Current Customer, you will automatically receive a cash payment via credit to your statement, electronic funds transfer (when feasible), or check. The amount of your cash payment will be based on a three-part formula, which is attached as Exhibit 1 to the Settlement Agreement.

Former Customers who file a valid and timely claim are eligible to receive a cash payment via check. The amount of your cash payment will be based on a three-part formula, which is attached as Exhibit 1 to the Settlement Agreement. The deadline for filing your claim is March 4, 2019.

Your legal rights are affected whether you act or don’t act. Read this website carefully.


Your Legal Rights and Options in This Settlement
Do Nothing

If you are a Current Customer, you will automatically receive payment.

If you are a Former Customer, you will get no compensation and forfeit your right to sue Defendants for the claims being resolved by this Settlement.

Accept the Benefits of the Settlement

If you are a Current Customer, you will automatically receive a payment.

If you are a Former Customer, you must file a Claim Form to be eligible for a payment. This is the only way to get compensation from the Settlement if you are a Former Customer.

Exclude Yourself from (Opt Out of) the Settlement If you ask to be excluded, you will not receive any benefits from the Settlement, but you may be able to file your own lawsuit. (For info on how to exclude yourself, see FAQ 12.)
Object You may remain in the case and file an objection telling the Court why you do not like the Settlement. If your objections are overruled, you will be bound by the Settlement. (For info on how to object, see FAQ 18.)

These rights and options—and the deadlines to exercise them—are explained on this website.